WE ARE CURRENTLY ACCEPTING REFERRALS FOR PSYCHOLOGY.

info@eirpractice.com.au

CLINIC INFORMATION

ADDRESS

493 Riversdale Road

Camberwell, VIC 3124

EMAIL

info@eirpractice.com.au

WHO DO WE SEE FOR PSYCHOLOGY?

We mostly receive referrals for adults who live in Camberwell and the surrounding suburbs (e.g., Hawthorn, Glen Iris, Mont Albert, Balwyn, Ashburton, Richmond, South Yarra, Toorak) who are seeking psychology/counselling. We also provide services to individuals who live outside of Melbourne through our online secure telehealth platform. The reasons for people wanting to see a psychologist varies a lot, and it is our goal to meet you where you are at.

We also see some clients via Telehealth, and they come from all around Australia. We do not currently offer psychology to people who live outside of Australia.

FEES

The fee per 50 minute session is $195.

MEDICARE REBATES

Inge is registered as a psychologist with Medicare, and is able to offer rebates for individuals who have a mental healthcare plan or eating disorders plan provided by their General Practitioner or psychiatrist.

PRIVATE HEALTH INSURANCE

If you have private health insurance, you may be eligible for a rebate depending on your level of cover.

Please note that you cannot claim both a Medicare rebate and a private health rebate for the same session. If you are using a Medicare Mental Health Care Plan, a private health claim cannot be made for that appointment.

CANCELLATIONS

If you need to cancel or reschedule your appointment, please provide as much notice as possible. Cancellations made more than 48 hours in advance will not incur a fee. Cancellations between 24 and 48 hours before your appointment will be charged 50% of the session fee. Appointments cancelled within 24 hours, or not attended without notice, will be charged the full session fee.

As a small practice with limited availability, each appointment is reserved especially for you. Late cancellations are often difficult to fill at short notice, and we appreciate your understanding.

Please note that the same cancellation policy applies to both in-person and telehealth appointments.

Unfortunately, late cancellations and missed sessions cannot be claimed through Medicare or private health insurance, even if you have a referral or mental health plan.

TRANSPORT AND PARKING

Tram routes 70, 72, and 75 all stop a short walk from the building. Camberwell Station is around a 10-minute walk away and is serviced by the Belgrave, Lilydale, and Alamein train lines. Bus routes 285 and 612 also stop nearby. Parking is readily available throughout the Camberwell Junction area, though please be aware that some spaces are timed or may require payment.

Please note: the consulting suite is only accessible via stairs, unfortunately there is no lift available.

SYLVIE

Sylvie is a much-loved member of the team and is currently in training as a therapy dog. On your request and where possible logistically, she can be present during your appointments. You can also request that she not be in attendance. She’s a gentle and friendly three-year-old cavoodle who enjoys being around people.

FREQUENTLY ASKED QUESTIONS

This section covers some of the most frequently asked questions that people ask when they are thinking about seeing a psychologist. If your question has not been answered here, please feel free to ask us in session or email info@eirpractice.com.au

HOW DO I START SEEING A PSYCHOLOGIST AT EIR PRACTICE?

To begin, you can contact eir practice by email or phone. From there, we will arrange a brief initial phone call. This is an opportunity for me to assess whether I am the right person to support you, and for you to get a feel for whether you would like to work with me. If you decide you would like to proceed, we will organise your first appointment, and I will invite you to provide some information about the reasons you are seeking therapy. In our initial sessions, we will spend time getting to know one another. You will have the opportunity to share what has brought you to therapy, at a pace that feels comfortable for you. It is normal during this phase for me to ask questions not only about your current concerns, but also about other aspects of your life, both past and present. What you choose to share is entirely up to you. In some instances, I may suggest completing some brief measures to help guide our work, but this is always optional and will be explained clearly. Following this initial phase, I will typically share some reflections based on what you have told me, and together we will develop a plan for therapy. This may include identifying goals, strategies, and activities to support your progress, all decided collaboratively. This is a general guide only — the process may vary depending on your preferences, needs, and the nature of the concerns you bring to therapy.

HOW LONG DO YOU NEED TO SEE A PSYCHOLOGIST FOR?

Everyone’s needs are different, and there is no set timeframe for how long you should continue with therapy. Some people come for a short period to work through a specific concern, while others find ongoing support helpful over a longer time. At Eir Practice, we work collaboratively with you to regularly review your progress and goals, and we will support you to make decisions about the length and frequency of your sessions based on what feels most helpful for you.

WHAT IF I DON'T LIKE GOING TO THERAPY?

It’s completely normal to experience some discomfort at times during psychological therapy, growth and change can feel challenging. However, just as we naturally connect more easily with some people than others, you might occasionally feel that the therapist you're seeing isn’t the right fit for you. At Eir Practice, we encourage open conversations about this. Sometimes, together, we can adjust the focus or approach of your sessions. Other times, it might feel right to explore other options. We will support you in finding the path that best suits your needs, whether that’s continuing with us or connecting you with another service.

CAN I USE A MENTAL HEALTH CARE PLAN TO RECEIVE A MEDICARE REBATE?

If you're experiencing mental health challenges, you may be eligible for a Medicare rebate through a Mental Health Care Plan (MHCP). This plan provides a rebate of $96.65 per session for the first six counselling sessions with Inge. If your GP determines that further sessions would be beneficial, an additional four sessions may be approved—up to a maximum of 10 sessions per calendar year. To access the Medicare rebate, you will need one of the following: - A referral letter and a Mental Health Care Plan prepared by your GP, or - A referral letter from a psychiatrist. Once you have the appropriate referral, your rebate will be processed by us on your behalf. Please note that Medicare rebates cover up to 10 individual counselling sessions per calendar year, with the count resetting each January.

DO YOU ACCEPT EATING DISORDER PLANS?

Yes, if you have a current Eating Disorder Plan (EDP) prepared by your GP or psychiatrist, you may be eligible to receive a Medicare rebate for sessions at Eir Practice. An Eating Disorder Plan provides access to a greater number of rebated sessions than a standard Mental Health Care Plan. When you contact us, please let us know if you have an Eating Disorder Plan, and we can guide you through the process. It’s important to bring a copy of your referral and plan to your first appointment to ensure you can claim the appropriate rebate. If you are unsure whether your plan is still current, we encourage you to check with your GP before your first session.

CAN I TAKE A BREAK FROM COUNSELLING AND COME BACK LATER?

Yes, you are welcome to take a break from therapy if you need to. Many people attend more frequently at the beginning of their therapy and then gradually space out their sessions as they feel more confident or as their needs change. Some people also complete their therapy and choose to re-engage months or even years later when new challenges arise or when they feel they would benefit from renewed support. Because Eir Practice is a small practice, we encourage and appreciate open communication about any planned breaks so that we can best support you and manage appointments.

WE ARE CURRENTLY ACCEPTING REFERRALS FOR PSYCHOLOGY. info@eirpractice.com.au